Privacy Policy

Last Updated: November 28, 2024

Screenshot Pilot ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and services.

1. Information We Collect

1.1 Information You Provide

• Account Information: Email address, name, and authentication credentials when you create an account
• Payment Information: Processed securely through third-party payment processors (Lemon Squeezy). We do not store your credit card information
• User Content: Screenshots, images, text, and project data you upload or create within the application

1.2 Automatically Collected Information

• Usage Data: Information about how you interact with our service, including features used, actions taken, and time spent
• Device Information: Browser type, operating system, IP address, and device identifiers
• Analytics Data: We use Google Analytics to understand user behavior and improve our service
• Cookies: We use cookies and similar technologies for authentication, preferences, and analytics

2. How We Use Your Information

We use the collected information for the following purposes:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative information, updates, and security alerts
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and fraudulent activity
• Comply with legal obligations

3. Data Storage and Processing

• Cloud Storage: Your data is stored using Firebase (Google Cloud Platform) with industry-standard security measures
• Data Location: Data may be processed and stored in the United States and other countries where our service providers operate
• Retention: We retain your information for as long as your account is active or as needed to provide services. You may request deletion at any time

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: Third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share information

5. Third-Party Services

Our service integrates with the following third-party services:

• Firebase/Google Cloud: Authentication, database, and hosting
• Google Analytics: Usage analytics and insights
• Lemon Squeezy: Payment processing and subscription management
• OpenAI: Translation and text processing services

These services have their own privacy policies governing the use of your information.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments
• Access controls and monitoring

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Export: Download your project data
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at support@screenshotpilot.com

8. Children's Privacy

Our service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

9. International Users

If you are accessing our service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries. By using our service, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: support@screenshotpilot.com
• Website: https://screenshotpilot.com